Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency
Tom DeMarco challenges the modern obsession with hyper-efficiency by arguing that a company running at one hundred percent capacity is actually unable to change. He introduces the concept of slack as the necessary breathing room that allows an organization to pivot, innovate, and grow. When every employee is fully booked, there is no time for the creative thinking or risk-taking required to stay …
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